5 Tips for Dealing with Customer Complaints

Jun 22 2021
Companies of all sizes frequently fail to handle customer complaints appropriately. In the digital era, where complaints can be seen by hundreds, thousands or go viral to millions, it is essential that customer complaints, especially serio...

What a Buyer May Really Be Looking At

Jun 15 2021
Buyers, as part of their due diligence, usually employ accountants to check the numbers and attorneys to both look at legal issues and draft or review documents. Buyers may also bring in other professionals to look at the business’ op...

The Top Ten Ways to Avoid Wrecking a Deal

Jun 1 2021
Finalizing a deal is usually a complex process, and there is a good deal of room for error, misunderstandings, miscalculations, and good old-fashioned wild cards. That is why it is critical to carefully think through the deal process well ...

“Hello” is a Key Part of Making the Right First Impression

May 25 2021
Just as people will form judgments and ideas about you as a person based on first impressions, the same holds true for your company. It is always best to put your “best foot forward,” and this is true whether we’re talkin...

Can Sellers Use Buyer Warning Signs to Their Advantage?

May 14 2021
When buyers are looking to make a purchase, the most important step they can take is to perform due diligence on both the business and the seller. Yet, it is important to note that a large percentage of sellers fail to do their due diligen...

The Transformative Benefits of the Entrepreneurial Operating System®

May 3 2021
Damon Neth is a Professional EOS Implementer of the Entrepreneurial Operating System®. He co-authored a best-selling book entitled X-Formation: Transforming Business Through Interim Executive Leadership. He also has founded five compa...

A Private Equity Firm Veteran’s Advice for Business Owners Preparing to Sell

Apr 29 2021
What kinds of insights about selling a business might come from experts at private equity firms? This article includes advice for sellers from industry veteran Lamar Stanley. Stanley is a Director at Gen Cap America, which is a lower midd...

When Should You Think About Selling Your Small Business?

Apr 13 2021
There are many reasons why small companies are put up for sale. Some of the more common reasons can actually have little to do with the company’s general performance. For example, many small business

The Psychology of Selling – Are You Sure You’re Ready?

Apr 2 2021
More than likely, selling your business is one of the biggest decisions of your life. Unless you own a business, it is impossible to understand just how all-encompassing of a process it can be. With that stated, it is

3 Steps for Achieving Pricing Power

Mar 15 2021
The simple fact is that most of us want to control our own fate. This fact is especially true for entrepreneurs and business owners. However, the truth of the matter is that for most business owners, their fate isn’t completely in t...

John Warrilow’s The Art of Selling Your Business

Mar 11 2021
John Warrilow is the founder of The Value Builder System and accomplished author. While not a business broker himself, Warrilow has gathered considerable knowledge and expertise on the industry. His previous book Built to Sell was liste...

How to Optimize Your Chances of Selling Your Business

Mar 1 2021
The simple fact is that selling your business is likely to be the single most important financial decision you’ll ever make. With this important fact in mind, it is essential that you prepare far in advance. Let’s dive in and ...